Unless you start making Rio Red Ginger again or make something new that resembles my head on fire, Clairol, you can't help me

Thank you for your inquiry regarding Natural Instincts Exotic®.

We have stopped manufacturing these products. Sometimes, when a product does not sell as well as we expect it to and the consumer interest in it declines, it is discontinued. Unfortunately, there weren't enough other consumers who shared your enthusiasm for it.

We are more than happy to assist you in the selection of a comparable product however, we need to gather more information concerning the hair.

We would like to encourage you to talk with one of our personal beauty consultants. They are thoroughly trained in all areas of hair care and hair coloring and can help you decide which products are suited for your hair type, explain step-by-step coloring procedures and answer your specific questions.

Please call our toll-free number to speak with a Consultant at 1-800-CLAIROL. Monday through Friday from 8:30 AM to 8:30 PM Saturday 9:00 AM to 6:00 PM, Eastern Time.

The Consumer Affairs Team