Friday, June 13, 2003

Life, unscripted

Today is National Administrative Assistant Frustration day (says me and Tati). Here's a little snippet of my day:


Caller: Is (we'll call him Bobo) Bobo in?

Moi: No he isn't. Can I take a message?

Caller: Can you call him on his cell phone?

Moi: Yes, if it's urgent. Can I get your name and number please?

Caller: Oh, I thought you were just going to patch me through.

Moi: I'm not sure if he's available. I'll call him and relay the information.

Caller: [audibly irritated] Never mind. I'll just call him on his cell.


Follow up call:


Caller: Hi, this is [we'll call him Louey] Louey. I just called a little while ago. It's very important that I speak to Bobo.

Moi: Did you leave him a message on his cell phone?

Caller: Yes, but he hasn't called me back yet.

Moi: I left him a message as well. And an email. He'll get back to one of us as soon as he's available.

Caller: [slightly hysterical] It's very important that I speak with him as soon as possible. Can't you call him at home?

Moi: He's not AT home.

Caller: [terse] Fine. [hangs up]

If it is so dire that people be available all the time, companies shouldn't have summer Fridays.

Tati has also promised a snippet, right after she gets a shot of tequila.